Privacy Policy

Last Updated: July 2nd 2025

At SYNKINUP, we understand that caring for a loved one involves sharing deeply personal information. We take your privacy seriously and are committed to protecting the information you trust us with.

Information We Collect

Information You Provide to Us

• Account Information: Name, email address, phone number
• Family Circle Information: Names and contact details of family members and caregivers you invite
• User-Generated Content:
• Medication names and dosages (as voluntarily entered by you)
• Basic vitals and health notes (as voluntarily entered by you)
• Mood indicators and daily check-ins
• Shopping lists and calendar events
• Photos and messages shared within your family circle
• Chat conversations within your family circle

Information We Collect Automatically

• Usage Information: How you interact with our app, features used, time spent
• Device Information: Device type, operating system, app version
• Log Information: IP address, crash reports, performance data

How We Use Your Information

We use the information we collect to:

• Provide and improve our family coordination services
• Send you notifications, reminders, and updates
• Enable communication within your family circle
• Provide customer support
• Ensure app security and prevent fraud
• Analyze usage patterns to improve our services

How We Share Your Information

Within Your Family Circle

Information you enter is shared only with family members and caregivers you specifically invite to your circle. This includes:

• Medication schedules and notes
• Calendar events and appointments
• Shopping lists and tasks
• Photos and messages
• Mood indicators and check-ins

Limited Third-Party Sharing

We may share information only in these specific circumstances:

• Service Providers: Trusted partners who help us operate our services (cloud storage, email delivery, analytics) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or to protect our legal rights
• Safety: To prevent harm to you, other users, or the public

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Secure cloud storage with access controls
• Regular security audits and updates
• Multi-factor authentication options
• Secure data centers with physical protections

Your Privacy Rights

You have the right to:

To exercise these rights, contact us at privacy@synkinup.com.

Family Circle Management

Inviting Members

When you invite someone to your family circle, they receive access to shared information within that circle. You control who receives invitations.

Removing Members

Circle administrators can remove members at any time. Removed members lose access to future updates but may retain previously downloaded information.

Leaving a Circle

You can leave a family circle at any time. Your contributed information remains accessible to other circle members unless specifically deleted.

Children's Privacy

SYNKINUP is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

Data Retention

We retain your information as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal information within 30 days, except where we must retain it for legal compliance.

International Users

SYNKINUP is based in the United States. By using our service, you consent to the transfer and processing of your information in the United States.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or app notification. Your continued use of SYNKINUP after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: