Cookie Policy

Last Updated: July 2nd 2025

This Cookie Policy explains how SYNKINUP uses cookies and similar technologies to provide and improve our family coordination services.

What Are Cookies?

Cookies are small text files stored on your device when you visit websites or use apps. They help websites remember your preferences and provide a better user experience.

How SYNKINUP Uses Cookies

We use cookies and similar technologies for several important purposes:

Essential Cookies (Required)

These cookies are necessary for SYNKINUP to function properly:

  • Authentication: Keep you logged into your account securely
  • Session Management: Maintain your app session across pages
  • Security: Protect against fraudulent activity and security threats
  • Core Functionality: Enable basic app features like family circles and messaging

Performance and Analytics Cookies

These cookies help us understand how you use SYNKINUP so we can improve our services:

  • Usage Analytics: Track which features are most helpful to families
  • Performance Monitoring: Identify and fix technical issues
  • Crash Reporting: Diagnose and resolve app problems
  • Feature Usage: Understand how to better serve caregiving families

Note: All analytics data is anonymized and cannot be used to identify individual users or families.

Preference Cookies

These cookies remember your choices to provide a personalized experience:

  • Settings: Remember your notification preferences
  • Display Options: Save your chosen app layout and themes
  • Language: Remember your language selection
  • Accessibility: Maintain your accessibility preferences

What We Don't Use Cookies For

SYNKINUP is focused on family coordination, not advertising:

No Advertising Cookies

We don't use cookies for targeted advertising

No Cross-Site Tracking

We don't track you across other websites

No Social Media Tracking

We don't use social media tracking pixels

No Third-Party Marketing

We don't share cookie data with marketers

Managing Your Cookie Preferences

In-App Controls

You can control certain cookie preferences within SYNKINUP:

  • Go to Settings → Privacy → Cookie Preferences
  • Choose which non-essential cookies to allow
  • Update your preferences at any time

Browser Controls

You can also manage cookies through your device browser:

Chrome

Settings → Privacy and Security → Cookies

Safari

Preferences → Privacy → Manage Website Data

Firefox

Preferences → Privacy & Security → Cookies

Edge

Settings → Cookies and Site Permissions

Important Note

Disabling essential cookies may prevent SYNKINUP from working properly. Features like login, family circles, and secure messaging require certain cookies to function.

Mobile App Considerations

If you use SYNKINUP's mobile app:

  • Similar tracking technologies may be used for analytics and performance
  • You can control these through your device's privacy settings

iOS

Settings → Privacy & Security → Tracking

Android

Settings → Privacy → Ads

Third-Party Services

SYNKINUP may use trusted third-party services that use their own cookies:

  • Cloud Storage Providers: For secure data storage
  • Analytics Services: For anonymized usage insights
  • Support Tools: For customer service chat features

These services operate under strict privacy agreements and cannot access your family coordination data.

Data Security

Cookie data is protected with the same security measures as all SYNKINUP information:

  • Encryption during transmission
  • Secure storage practices
  • Regular security audits
  • Limited access controls

Updates to This Policy

We may update this Cookie Policy to reflect changes in:

  • New features or technologies
  • Legal requirements
  • Privacy best practices

We'll notify you of significant changes through the app or email.

Questions About Cookies?

If you have questions about our cookie practices:

Support:Visit our Help Center in the app

Your Privacy Matters

At SYNKINUP, we believe families should feel confident about their digital privacy while coordinating care for loved ones. Our cookie practices are designed to enhance your experience while protecting your family's sensitive information.

This Cookie Policy is part of our broader commitment to transparency about how we protect and use your family's information.